Our offices will be closed on Thursday, November 27, 2014, and Friday, November
28, 2014, in observance of Thanksgiving. Payments made after 3 p.m. Wednesday,
November 26, 2014, will be posted when our offices resume business on Monday,
December 1, 2014, and will reflect on your account Tuesday, December 2, 2014.
Expedite the processing of forbearances, deferments, repayment plans and other
requests by submitting your completed applications and any other relevant
documentation using our new "Document Upload" feature. Sign in using your
Account Login, click on the "Forms" tab at the top, then click on the "Document
Upload" link. Follow the instructions to send us your documents in a fast,
secure, and convenient manner.