Forbearance

Payments During Forbearance

You are encouraged to make payments on the accrued interest amount while your loan(s) is in forbearance. Any unpaid interest will be capitalized (be added to the principal balance) when the forbearance ends. You will continue to receive monthly statements, but the current amount due will read zero. Payments can be made in the following ways:

  • Phone payments 1-800-693-8220 8:00 a.m. to 5:30 p.m. Eastern Time
  • On-line payment through KHEPAY
  • Mail in payments

Checks or money orders should be made payable to The Student Loan People and mailed to:

The Student Loan People
P.O. Box 9001774
Louisville, KY 40290-1774

All special instructions payments and interest-only payments should be mailed to:

The Student Loan People
P.O. Box 24328
Louisville, KY 40223-0328