| E-mail |
Please sign in with your Account Login
and follow the link to e-mail a Servicing Specialist.
|
| General Loan Information/Help Line |
(888) 678-4625 |
|
|
| Kentucky Advantage Education Loan or Kentucky Advantage Parent Loan Information |
(800) 988-6333 |
|
| Loan Servicing Centers: |
(800) 693-8220
(800) 928-4241
(888) 599-7768 |
Non-Defaulted Loans
Defaulted Loans
Default Prevention |
|
| Fax Line |
| (502) 329-7077 |
|
|
| Technical Support Desk |
| (877) 214-6119 |
|
|
| Correspondence Address |
KHESLC
P.O. Box 24328
Louisville, KY
40224-0328 |
Borrower Correspondence |
|
KHESLC
P.O. Box 24266
Louisville, KY
40224-0266 |
Marketing, General Information Correspondence |
|
| Billing Address |
KHESLC
P.O. Box 9001774
Louisville, KY
40290-1774 |
Loans not in default
|
|
KHESLC
P.O. Box 4869
Frankfort, KY
40604-4869 |
Loans in default |
|
| Open Records |
| Pursuant to Kentucky's Open Records Act, Kentucky
Revised Statutes 61.870, et. seq., records maintained
by public agencies are subject to review by members of the
public. While there are exceptions to this general rule, most
public records can be inspected upon submission in writing
of a request to inspect and/or copy records. As a municipal
corporation, the Kentucky Higher Education Student Loan Corporation
("KHESLC")/The Student Loan People is subject to
this Act. Therefore, anyone desiring to review records maintained
by KHESLC may submit a written request to Legal Services Division
by mail or facsimile to the address or fax number below.
The request should describe with specificity
the documents being requested. Finally, please note that, per
KRS 61.874(1) and (3), KHESLC charges a nominal fee (currently
$.10 per page) if photocopies of records are requested. |
|
| Open Records Request |
KHESLC Open Records Request
10180 Linn Station Road, Suite C 200
Louisville, KY
40223
Fax: (502) 329-7080
|
|
| Credit Reporting Dispute |
KHESLC
Attn: Credit Dispute Department
P.O. Box 24328
Louisville, KY
40224-0328
|
Please download the Credit Dispute Form here. |
|
| Corporation Holidays |
| KHESLC will be closed on the following days: |
|
| January 17, 2011 |
Martin Luther King, Jr.'s Birthday |
| April 22, 2011 – Closed at 11:45 a.m. |
Good Friday |
| May 27, 2011 |
Furlough Day |
| May 30, 2011 |
Memorial Day |
| July 4, 2011 |
Independence Day |
| September 5, 2011 |
Labor Day |
| November 11, 2011 |
Veterans Day |
| November 24-25, 2011 |
Thanksgiving |
| December 23 & 26, 2011 |
Christmas |
| December 30, 2011 & January 2, 2012 |
New Year's |
|
|
